RETURN ITEMS

Returns & Exchanges

We want you to love your purchase. If something isn’t right, we’re here to help.

Return Eligibility

• Items can be returned within 14 days of delivery

• Items must be unused, unworn, and in original condition

• Original tags and packaging must be intact

Non-Returnable Items

• Final sale items

• Gift cards

• Items showing signs of wear or damage not caused by us

How to Start a Return

To initiate a return or exchange, please contact us at:
📧 support@belabano.com

Include:

• Your order number

• Reason for return

• Clear photos (if item is damaged or incorrect)

Our team will respond within 24–48 hours with next steps.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect

• We recommend using a trackable shipping method

Refunds

• Once your return is received and inspected, refunds are processed within 5–7 business days

• Refunds are issued to the original payment method

If you have any questions, feel free to reach out — we’re happy to help